CUSTOMER CARE – DAVID CARED MORE THAN GOLIATH

Caring makes good sense and cents. Recently I read a blog that discussed the lack of care that most large company call representatives have for their callers.  It got me to thinking that while the core of customer service starts and ends with caring for the customer, most companies fail miserably at this obligation.  And…

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MOBILE SITE OR MOBILE APP: WHICH IS RIGHT FOR YOU?

This infographic provided by MDG Advertising agency is an excellent depiction of both options. Unfortunately, the answer to the title question is not an easy one.  It all boils down to the objectives, requirements, and budget for the project.  In short, there is no single, correct answer.

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BLOG ATTENTION DEFICIT DISORDER

We’ve done a dismal job with this blog. We know.  We’re constantly talking about improving our attention to this task but it always seems to drop down on the priority list.  Sorry. The good news is that we continue to stay busy with projects.  Both for clients and our own.  We’re close to releasing several apps…

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CHANGE IS GAINING SPEED

We live in a world that brings faster and faster change.  It’s just fact. We live in a world that brings faster and faster change.  It’s just fact.  News cycles erode sometimes in hours as compared to days or weeks that marked our world of just a few decades ago.  Movies come and go before…

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NEW WEBSITE COMPLETED FOR GOLIME

golime is an international IT consulting company with its American headquarters located in Richardson, Texas.  This bunch of talented, smart people serving clients globally with their years of IT experience. After having some difficulty completing their site with an offshore development team, golime hired YOUniversal Ideas.  We spent time reviewing the existing site and then…

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THE OPPORTUNITY OF CHAOS

Chaos is ubiquitous.  In almost every facet of life chaos reigns. Since the very first moment in time, chaos was the rule.  Atoms smashed into atoms, rocks collided with rocks and galaxies crashed into each other. All of that eventually formed you and me.  And while things have somewhat “settled down” for us here on…

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NEW WEBSITE COMPLETED FOR L2JL CAPITAL

L2JL Capital is a lender of private funding located in Texas and focused primarily on Texas-based opportunities. book. We recently launched their website and are proud of the end result.  Check it out to see for yourself. We hope our efforts help L2JL Capital to continue growing at an even faster pace.  If you need…

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MAKING CONNECTIONS

Social Media.  The Internet. The Telephone. The Printing Press. These and a host of other inventions succeeded greatly because they effectively connected us with each other.  When we’re separated from those in our lives that matter, we seek help to connect with them again.  Anyone or anything that can help us with this need wins. …

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